At Nicol Sposa, we are committed to delivering our handcrafted designs with care and efficiency. Below are the details of our shipping process:
Shipping & Delivery
• Worldwide Shipping: We proudly offer worldwide shipping via DHL to ensure a fast and reliable delivery experience.
• Shipping Costs: Nicol Sposa covers all shipping costs. However, customs fees and VAT are the customer’s responsibility and may vary based on the destination country.
• Processing Time: Orders are processed and shipped Monday through Friday (excluding holidays).
Delivery Timeframes
• Ready-to-Ship Products: Estimated delivery within 7-15 business days (excluding customs processing times).
• Custom-Made Products: Custom designs require 1-3 months for production and delivery, depending on complexity and materials.
Delivery Options
• Customers may choose to have their order delivered to a specified address or opt for pickup at a local DHL office.
• A signature is required upon delivery. If no one is available to sign, DHL will make multiple attempts and contact the customer for further arrangements.
For any shipping inquiries, our customer service team is available to assist you.